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December 17th, 2020 04:00

Aurora R11, swapped CPU air heatsink with liquid cooled, critical error 2000-0714

​3080/10700. So I swapped out the CPU air cooler with an official Alienware liquid CPU cooler. Then I get this strange error, 2000-0174 heatsink - heatsink clip not installed - VR Heatsink failure. Funny thing? This version of the Aurora R11 has no heatsinks on the VR. Help?​

33 Posts

December 17th, 2020 05:00

Well I answered my own question. Dell parts support found me the heatsink. It is only installed with the liquid cooled CPU, not the air. I guess the BIOS requires it. N1C1D is the part number for HTSNK VR CPU R11 125W. I am attempting to buy one from Dell. Anyone trying to upgrade from air to liquid CPU cooling should know that the 0N43JM motherboard (Intel Z490) will want to see BOTH the liquid cooler (on pump header) AND the VR heatsink installed. The rad fan will be plugged into TOP FAN and the CPU FAN header empty. I will post a picture of that heatsink.

33 Posts

December 17th, 2020 04:00

The only think I can think of is that you must have VR heatsinks when running liquid cooling?  Does the bios throw this error because it sees the PUMP header populated, and the CPU FAN header empty and no VR heatsink installed?

6 Professor

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5.3K Posts

December 17th, 2020 06:00

@AuroraHasManyFans  Posted some good photos of the VRM heatsink.   This was from his post

IMG_0646.JPG

IMG_0639.JPG

6 Professor

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5.3K Posts

December 17th, 2020 06:00

I'm surprised the error is tied the liquid cooler instead of the cpuid, but I supposed it was easier this way.

 

 

33 Posts

December 17th, 2020 06:00

Well I can't post pics, so you get the picture. lol

Community Manager

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54.3K Posts

December 17th, 2020 06:00

5 Practitioner

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274.2K Posts

December 17th, 2020 11:00

@r72019    I'm surprised the error is tied the liquid cooler 

Since there is no electronic connection . . . how can the BIOS determine whether or not there is a VRM heatsink installed?

9 Legend

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47K Posts

December 17th, 2020 12:00

There are circut traces on each end of the heatsink screwdown. You could put a jumper into a screw with wire and eyelets but that means risking burning up the vrms

jumperjumper

33 Posts

December 17th, 2020 16:00

Speedstep is always on the case! I figured Dell had put some traces on those sockets. Those custom mobos don't miss a thing!  I have a heatsink coming to me from Dell, the only one they had, thank goodness! I will do a guide on the swap for people wanting to upgrade from CPU air to CPU liquid with all proper steps and part numbers involved.

33 Posts

December 17th, 2020 16:00

Excellent, thank you!

December 17th, 2020 23:00

Interesting! So if an R11 owner buys the factory CPU liquid cooler (pump connector to "FAN PUMP"; fan connector to "FAN TOP"), he or she must also buy the VRM heatsink (or put in a jumper lol)?

Does this apply to Corsair H60 aftermarket CPU liquid cooler as well? Or the owner in this case can go around the critical error 2000-0174 by plugging the connectors differently (pump receives a SATA power cable from the PSU; fan connector to "FAN CPU")?

Bigger pictures of the VRM heatsink by the way: https://imgur.com/a/bfidagK 

33 Posts

December 18th, 2020 01:00

Yes, you need the VR heatsink if you install the liquid cooler. The bios reads the PUMP populated and the CPU FAN unpopulated and looks for the VR heatsink. Yes, you can jumper the anchors to bypass the error but DON'T. I believe the corsair will fall into the same category. If you power the pump with Sata, the bios will look for something in the CPU header. I just recommend always following what the bios and mobo intended, as AWCC has good control over things if it knows whats going on. As well, the fan with the alienware liquid cooler is high speed high pressure, and those specs should be followed for maximum cooling, here are the fan specs : Nidec B35502-35DEL7 Voltage: DC 12V 1.4A Current: 1.4A 16.8W Power: 16.8W 3600RPM Speed: 3600RPM 135CFM Air Volume: 135CFM 110 Pa Pressure: 110 Pa 45.5 d-BA Noise: 45.5 d-BA

33 Posts

December 18th, 2020 01:00

Fun fact : I unbolted the stock CPU fan from the heatsink and plugged it into the CPU FAN header, along with the pump and top fan going. The BIOS gets confused and just blasts it to full. I placed it off to the side of the VR area, it sits perfectly there (and howls like a banshee) and cools everything crazy good, until I get that VR heatsink in the mail. The other option was to risk burning the VR's, or reinstal air cooling until heatsink came.

6 Professor

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5.3K Posts

December 18th, 2020 08:00

@Rythmicone  The risk would be if you had a K class CPU, that's when you need the VRM heatsink  The locked CPU doesn't need the VRM heatsinks - Dell did sell you the system OEM without a VRM heatsink.  Merely upgrading the CPU cooler doesn't add any additional stress to the VRMs.  That's why I had said it was interesting that the VRM error was tied to the liquid cooler and not the CPU ID.  I suspect the reason (convenience) is that when you purchase a K class CPU, Dell requires that you get the liquid cooler (since the unlocked CPU would need both VRM heatsinks and liquid cooling).  Thus, tying VRM heatsinks to liquid coolers solves the issue.  But then its overbroad because owners like you with locked CPU's are stuck with the error message that you don't need just because you upgraded your CPU cooling.  

6 Professor

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5.3K Posts

December 18th, 2020 08:00

Another option for someone with this error message who wanted the VRM heatsinks (I'm not trying to discourage anyone from getting them as they do help and I would have added them to my system if I didn't have them too)  would be to add any generic aftermarket VRM heatsink from amazon and fix the break in continuity with something like speedstep had pictured. 

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